TOURISM STRATEGY
Our Themes
Six areas connected to everyday business operations, the quality of hospitality and the future of destinations.


Sustainable Tourism
Resource use, everyday business operations and the resilience of destinations shape the future of hospitality.

Direct Bookings and Profitability
Direct bookings, distribution costs and guest relationships. A connected view of an accommodation business’s commercial performance.

Hospitality Workforce
Recruitment, skills and working conditions that help people in hospitality develop their careers and stay in the industry.

Destination Competitiveness
Access, infrastructure, identity and local coordination shape the experience a destination can offer.

Season Extension
A longer operating season needs compelling reasons to visit, available services and a sound commercial case for businesses.
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Share an issue from your work or a proposal for one of our activities.

