KNOWLEDGE AND INSIGHT
Insights and Perspectives
Writing on the choices, challenges and practices of tourism. Each piece explores a clear subject and makes room for different perspectives.

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How dependent is your hotel on a few booking channels?
HOTREC’s European research highlights concentration in hotel distribution. For individual businesses, the practical questions concern sales costs, net returns and dependence on particular sources of demand.
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Working conditions during the hospitality shift
Predictable schedules, support from supervisors and a reliable response to problems shape the experience of working in hospitality.
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Training hospitality staff for everyday work
Booking systems, resource management and guest service require training connected to real tasks, with time to practise and support during the working day.
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Housing as a condition for tourism employment
Housing and transport affect who can accept a job in a destination. Employers and local organisations need to address both before seasonal recruitment begins.
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Keeping an experienced hospitality team
Staff retention, working conditions and the organisation of daily work determine how much experience a hotel carries into its next season. We examine the evidence and the decisions that help…
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A destination that is easy to explore
How electric mobility and connections between transport modes can become a reliable service for residents and visitors.
KNOWLEDGE DOSSIER
Electric mobility and tourism in Greece
Charging tools, examples from Greece and practical analysis of the visitor experience.

TOURISM STRATEGY ANALYSIS
Planning EV charging at your property
From guest needs to operations and pricing, the decisions to make before buying a charger.

TOURISM STRATEGY ANALYSIS
The visitor journey is a destination wide responsibility
Arrival, transfers, exploration and the return trip. How services connect and who keeps them running.
